Royal Mail Phone Number

published: 2026-04-26

tags: helpful,Royal Mail,telephone

Royal Mail suggests to use the online complaints form on the Royal Mail website, however I’ve tried this several times and once left it for a week without response. I eventually had to resort to waiting 30 minutes on the phone line

They also suggest contacting the sender, however this is sometimes unfeasable

To contact Royal Mail regarding a failed parcel delivery, call 03457 740 740.
operating hours: - Monday to Friday, 8am to 6pm - Saturday, 8am to 1pm - service is closed on Sundays and bank holidays

For Deaf or hard of hearing customers: Use the textphone service on 0345 600 0606 during the same hours. Phone Tree Tip: Users report that selecting Option 3 three times (3-3-3) may help connect to a human agent, though wait times can exceed 30 minutes.